What is happening with the JHU contribution to retirement plans?
Because of the COVID-19 pandemic, the university faces the prospect of large operating losses this fiscal year and next. Among the first set of steps the university has taken to address those potential projected shortfalls is a one-year suspension of university contributions to most retirement plans from July 1, 2020 through June 30, 2021. Learn more about the details here.
What does my JHU health insurance cover?
The JHU health plan has waived copays and deductibles associated with testing for COVID-19. If you have additional benefits questions, contact the Benefits Service Center at 410-516-2000 or firstname.lastname@example.org.
How are telehealth visits being covered?
All JHU medical plans will cover any telehealth visit at 100% with no cost to the patient. Your healthcare provider may submit claims under the telehealth code, and they will be covered for dates of service starting on February 4, 2020 and continuing for the duration of the public health crisis. You also have access to a telehealth app through the insurance provider. This allows you to receive care when you need it or if your routine provider is not available.
How do I access the telehealth apps?
Each health plan has access to a telehealth app that allows you to get the care you need, when and where you need it. You can talk with a doctor by video on your smartphone, tablet, or computer. You can see a provider online if you need treatment for a common condition such as a sinus infection or a sore throat. For mental health, diet/nutrition, or breastfeeding support, you can schedule a virtual visit and meet with a licensed professional from the comfort of your home.
- CareFirst Members: Download the CareFirst Video Visit app and enter your insurance information from your CareFirst card.
- EHP Members: EHP member may also use the CareFirst Video Visit by entering the coupon code: JHU-COVID19. The code is valid for all video visit services until June 30, 2020. When you reach the insurance information section during registration, select “other/my insurance is not listed.” Following that step, you will have the opportunity to enter the coupon code.
- Kaiser Members: You must register with KP.org to get started using telehealth services.
What options do I have to refill my prescriptions?
We highly encourage switching to mail order for all maintenance medications. This program allows a full 90 days to be mailed directly to your home address with no need to leave the house. Click here for instructions on how to set up your mail order.
If you are covered by JHU health insurance, Express Scripts offers 1 additional emergency refill. This allows you to refill your prescription immediately after picking up a prior refill, and no special approval is necessary. You should advise your pharmacy that you are requesting an “Emergency Refill.”
Due to concerns around retail supply, this should only be used for emergencies and some pharmacies may be limiting quantities. Click here to visit Express Scripts’ COVID resource page.
I am currently enrolled in the Dependent Care Flexible Spending Account, but my childcare (or my child’s camp) has closed or has changed. Can I stop my deductions?
Yes, if you no longer are paying for care you may stop you current DCFSA deductions. Deductions may only be stopped prospectively, and you cannot revoke your full election.
To make a change to your election, log into the Benefits Enrollment Portal by clicking on myChoices Health and Life Enrollment from the main page of the Benefits site. From there, click on Start a Qualified Life Event – Family Changes. When your childcare needs return, you can restart the deductions through the portal.
For additional assistance or questions please reach out to the Benefits Service Center or call 410-516-2000 for assistance.
How do I cancel my pre-tax commuter benefits?
Commuter benefits can be canceled and restarted at any time throughout the year. To make changes to your commuter elections, log into the Benefits Enrollment Portal by clicking on myChoices Health and Life Enrollment from the main page of the Benefits site. From there, click on Start a Qualified Life Event – Commuter Changes.
Are EyeMed benefits available to members online?
Yes. EyeMed members have multiple options to order prescription eyewear and contact lenses online using their benefits. This may be an ideal solution to practice social distancing and mitigate outdoor risk. Online sites will require a valid prescription. Online, in-network options include: Glasses.com, ContactsDirect, Ray-Ban.com, LensCrafters.com, and TargetOptical.com. Under the current circumstances, many of these online providers are offering free, expedited shipping and no-cost returns for extra convenience. Members should check with the online providers to verify offers.
An EyeMed Member FAQ is also available. Questions can be directed to EyeMed’s Customer Care Center for JHU at 866-800-5457 or their general Customer Care Center at 1-866-933-3633.
I need to withdraw money from my 403(b) retirement account to cover expenses related to the COVID-19 pandemic. Am I eligible?
Under the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) an employee may qualify and be eligible for a coronavirus-related distribution, if they meet one of the criteria below and self-certify through their investment provider.
- You, your spouse, or dependent was diagnosed with coronavirus;
- You have experienced adverse financial consequences as a result of being quarantined, furloughed or laid off, or your work hours have been reduced;
- You are unable to work because of a lack of child care;
- You have had to close or reduce the hours of a business as a result of the virus; or
- You have been financially impacted by other factors determined by the US Secretary of Treasury.
Is there a cap on how much I can withdraw?
Yes. During 2020, you may withdraw up to a total of $100,000 in coronavirus-related distributions from your employee contributions or any rollover funds in the JHU 403(b) plan. The university’s 457(b) plan is not eligible under the coronavirus-related withdrawal rules.
Will I have to pay an early withdrawal penalty if I take a coronavirus-related distribution?
No. Under the CARES Act, the 10-percent tax penalty that generally applies to early withdrawals from a retirement account if you are younger that 591/2 is waived for coronavirus-related withdrawals taken between January 1 and December 31, 2020.
Do I have to pay tax on these distributions?
Yes. However, the tax associated with the distributions may be paid ratably over three years, beginning with taxable year 2020. The CARES Act also allows you to recontribute the funds you withdrew back into your retirement account without interest in one or more payments within three years. The recontributed amounts will not count toward the annual contribution limit in the year that the funds are returned to your 403(b).
Are there any changes regarding loans from retirement plans?
Yes. The amount you can borrow from your 403(b) plan increased from $50,000 to $100,000 or 100% (at Fidelity only) of your employee contributions and any rollover funds, whichever is less. The increased loan limit is only available from March 27, 2020 through September 22, 2020. Loans may be obtained through your retirement accounts with Fidelity and TIAA, if applicable.
If you already have an outstanding loan, all loan payments due between March 27, 2020 through December 31, 2020 can be deferred for up to one year, but interest will continue to accrue and the loan will be re-amortized when the loan repayments restart in 2021. This means your loan repayment amount will increase when repayments start again.
How do I initiate a coronavirus distribution or loan payment suspension?
A CARES Act distribution or loan payment suspension is initiated by contacting your 403(b) investment provider directly. Completed forms (including notarized spousal signature) are to be emailed to the Benefits Service Center at email@example.com for plan sponsor signature. The Benefits Service Center will forward the approved request to the investment provider for processing.