Should I work from home?
Employees who are not required to work on-site should implement telework plans now to prevent or reduce the spread of infection. Managers should look to HR for guidance, as needed.
Managers should establish flexible work schedules for Required Attendance staff where possible to reduce the number of people working near one another on a given day. Implement social distancing practices meant to reduce close contact in the workplace (e.g., maintain a distance of 6 feet from others). Consider transitioning all meetings to phone or virtual formats.
How do I know if my job is classified as “Required Attendance” (essential staff)?
An employee who is considered Required Attendance staff (essential staff) will be designated in advance by their supervisor. This designation should be in writing, indicating that the employee provides critical services and should report to work, report to a designated alternate worksite or remain at work, even in the situation of a university closure. Refer to JHU Guidelines on Required Attendance for more details.
For Bargaining Unit employees represented by Local LIUNA #572, the university will follow the terms of the Collective Bargaining Agreement with respect to required attendance.
What do I do if I can’t work on-site, but my job can’t be done at home?
Any employee whose regular work can only be done on-site but is not critical in the present situation, should stay home in a paid, “on-call” posture, with the understanding that we may need to bring them back in or ask them to take on new or different duties as our response to the COVID-19 pandemic evolves.
It is not required that I do my job on-site at JHU, but I don’t want to work from home and/or I have employees on my team that I feel are more productive at the office. Can we work at JHU if we choose to?
No. If your job is not “Required Attendance” (essential staff), JHU is asking you to work from home to prevent or reduce the spread of infection. Managers should look to HR for guidance, as needed.
Should temporary employees (e.g., those working through Randstad) also work remotely?
Yes. Temporary employees should work remotely if their position can be successfully completed at home (Randstad will confirm with individual employees). If employees are able to work from home, they should email their supervisor at the beginning of their shift, at the end of their shift, and for any breaks longer than 30 minutes.
I usually pick up my check. How will I get it if people aren’t working on-site at the university?
Payroll Shared Services is encouraging all employees to receive their pay via direct deposit or, if a check is necessary, by mail to their home address. Go to the HUB at Work article for more details and specific instructions.
How will I get mail and/or packages if I am working from home?
The university is working on plans for mail and package services. More information will be posted to this site as plans are finalized.
I don’t have internet access at home.
Comcast is offering 2 free months of high-speed Internet Essentials service for households that qualify (low-income and/or new customers). If you do not qualify, the service is $9.95/month (not reimbursed by JHU). Go to the Comcast Internet Essentials site for more information and to sign up.
I need a software license in order to do my work from home. What do I do?
The process for requesting software has not changed. Funding for additional software will come from your department, so you should discuss your request with your supervisor. He or she will need to provide a Cost Center to complete the software order.
To place the order, go to the myJH.edu portal and click on the Service Now icon. That will take you to the IT Services Portal, where you will find the university software catalog.
If my password expires, it’s very hard to reset it if I’m not at JHU.
Reset your password when you first receive the notification that it is about to expire. It is much easier to reset before the final expiration date.
How will I get to work if public transportation is shut down and I have no other means of transportation?
Employees need to identify alternate measures and have a backup plan in place in the event of public transportation shutdown. Refer to Ready.gov for tips and information on how to prepare for a variety of situations.
How will my pay be affected if I am required to stay on the premises past my shift due to a shortage of employees?
Current pay practices and working guidelines are in effect for all JHU employees.
If I have been approved to work from home, how do I access JHU systems?
Please refer to the Remote Access Guidelines.
If I have workplace flexibility and I work from home, will I be reimbursed for expenses related to work?
No. Refer to the Workplace Flexibility guidelines for more information.