Use the information below to quickly find our most frequently contacted departments.
Benefits: For all benefits questions, contact the Benefits Service Center at 410-516-2000 or [email protected].
Payroll services: For all pay and payroll services and questions, contact [email protected].
Divisional HR support: See how to contact your division’s local HR contacts here.
Employee & Labor Relations: For all employee and labor relations questions, contact [email protected].
Employee Self-Service (ESS): Access all your pay information and make changes to your address, tax withholding, and other information. Go to ESS.
Employment Verification: To verify employment or Public Service Loan Forgiveness at JHU, use The Work Number. If you need further assistance contact [email protected].
Learn & Grow: If you have questions about resources that are available to help you pursue your professional goals, email Learning@JHU.
Leave: For information about all types of leave, including Family and Medical Leave and Family Leave for New Parents, contact Lincoln Financial Group, the university’s plan administrator, at 888-246-4483 or visit MyLincolnPortal.com. You can also visit our Time Off page.
Organizational Development: Questions about our Organizational Development offerings can be directed to [email protected].
Position Classification: For support related to staff positions at the university, email [email protected].
Support Programs: Find your answers at JHEAP, or call 1-888-978-1262.
Talent Acquisition: For questions related to open requisitions or other recruitment matters, contact [email protected].
Worklife: For questions and information regarding Worklife benefits and programs, contact [email protected] | 410-516-2000.
Well-being Programs: For information regarding employee well-being programs and offerings please email [email protected].