Whether you’re looking to better communicate with colleagues, interested in boosting your customer service savvy, or in search of ways to better handle the pressures of your job, we have instructor-led, online courses, and videos to help you build your skills.
Communication Skills
Communication Skills Learning Resources
E-Courses
Instructor-Led Courses
- Assertive Communication: On and Off the Job
- Business Writing Skills: Successful Emails
- Communicating with Others: Your Style and Its Impact
- Communicating with Tact and Professionalism
- Conflict Resolution: Resolving Conflict Without Diminishing Relationships
- Get Connected! Learning to Network in Today’s World
- Giving and Receiving Feedback for JHU Managers
- Giving and Receiving Feedback for JHU Staff
- Impromptu Speaking
- Managing Up for Supervisors and Non-Supervisors
- Speak Like A Pro
- Speak Like a Pro II Advanced
- The Art of Delivering Difficult Messages
- The Communication Challenge: Disarming Difficult People