Benefits: For all benefits questions, contact the Benefits Service Center at 410-516-2000 or [email protected].

Center for Staff Life Design: Design your future work life by visiting here or reach out at [email protected].

Employee Assistance Program: Find your answers at JHEAP, or call 1-888-978-1262.

Employee Relations: All staff and faculty inquiries should go to [email protected].

Employee Self-Service (ESS): Access all your pay information and make changes to your address, tax withholding, and other information by visiting ESS.

Employment Verification: To verify employment or Public Service Loan Forgiveness at JHU, use The Work Number. If you need further assistance, contact [email protected].

I-9 Compliance: For all I-9 compliance questions, contact the I-9 Compliance at 667-208-8851 or [email protected].

Labor Relations: All labor union inquiries should go to [email protected].

Leave: For information about all types of leave, including Family and Medical Leave, Family Leave for New Parents, and Disability, visit our Time Off page.

  • Contact Lincoln Financial Group, the university’s leave administrator, at 888-246-4483 or visit MyLincolnPortal.com (registration code JHUEE).
  • The JHU Leave Team can be reached at 443-997-2157 or [email protected].

Learning Solutions: If you have questions about our learning platform and courses, email Learning@JHU.

    Organizational Development: Learn more here & contact [email protected].

    Payroll Shared Services: For all payroll-related services and questions, contact [email protected].

    Position Classification: For support related to staff positions at the university, email [email protected].

    Talent Acquisition: For questions related to open requisitions or other recruitment matters, contact [email protected].

    Well-being Programs: For information regarding employee well-being programs and offerings, please email [email protected].

    Worklife: For questions and information regarding Worklife benefits and programs, contact [email protected] or 410-516-2000.