Use the information below to quickly find our most frequently contacted departments.
Benefits: For all benefits questions, contact the Benefits Service Center at 410-516-2000 or [email protected].
Payroll services: For all pay and payroll services and questions, contact [email protected].
Divisional HR support: See how to contact your division’s local HR contacts here.
Employee & Labor Relations: For all employee and labor relations questions, contact [email protected].
Employee Self-Service (ESS) & HR Shared Services: Access all your pay information and make changes to your address, tax withholding, and other information. Go to ESS. You can also contact Hr Shared Servicces if you have any additional questions at [email protected].
Employment Verification: To verify employment or Public Service Loan Forgiveness at JHU, use The Work Number. If you need further assistance contact [email protected].
Center for Staff Life Design: Design your future work life by visiting here and reach out at [email protected].
Learn & Grow: If you have questions about resources that are available to help you pursue your professional goals, email Learning@JHU.
Leave: For information about all types of leave, including Family and Medical Leave and Family Leave for New Parents, contact Lincoln Financial Group, the university’s plan administrator, at 888-246-4483 or visit MyLincolnPortal.com. You can also visit our Time Off page.
Organizational Development: Questions about our Organizational Development offerings can be directed to [email protected].
Position Classification: For support related to staff positions at the university, email [email protected].
Support Programs: Find your answers at JHEAP, or call 1-888-978-1262.
Talent Acquisition: For questions related to open requisitions or other recruitment matters, contact [email protected].
Worklife: For questions and information regarding Worklife benefits and programs, contact [email protected] | 410-516-2000.
Well-being Programs: For information regarding employee well-being programs and offerings please email [email protected].