Benefits & Worklife Contact

If you have any questions about the benefits available to you, you can contact the Benefits Service Center by email, or by phone from 8:30 a.m. to 5:00 p.m., Monday through Friday.

Benefits Service Center
Johns Hopkins at Eastern
1101 E. 33rd St., Suite B001
Baltimore, MD 21218

Phone: 410-516-2000
Email: [email protected]

Looking for Something Specific?

Use the information below to quickly find our most frequently contacted departments.

Benefits: For all benefits questions, contact the Benefits Service Center at 410-516-2000 or [email protected].

Employee & Labor Relations: For all employee and labor relations questions, contact [email protected].

Employee Self-Service (ESS): Access all your pay information and make changes to your address, tax withholding, and other information. Go to ESS.

Employment Verification: To verify employment at JHU use The Work Number. If you need further assistance contact 443-997-2157 or [email protected].

Learn & Grow: If you have questions about resources that are available to help you pursue your professional goals, email Learning@JHU.

Leave: For information about all types of leave, including parental and birth recovery leave, contact Leave Benefits Administration at 443-997-2157 or [email protected].

Organizational Development: Questions about our Organizational Development offerings can be directed to [email protected].

Position Classification: For support related to positions on the East Baltimore campus, email [email protected]. For support related to all other positions at the university, email [email protected].

Support Programs: Find your answers at Johns Hopkins Employee Assistance Program (JHEAP), or call 1-888-978-1262.

Talent Acquisition: For questions related to open requisitions or other recruitment matters, contact [email protected]

Worklife: information and questions regarding worklife programs and benefits: [email protected] | 410-516-2000.

Well-being Programs: For questions related to well-being programs email [email protected].