Skip to content
Johns Hopkins University Human Resources
Human Resources
Menu
  • Working Here
    Working Here
    • Working Here
    • Getting Started
    • University Policies
    • Employment Eligibility Verification/I-9
    • Getting Around JHU
    • Workplace Flexibility
    • Employee Recognition
    • Workplace Matters
    • Employment Verification
    • Leaving JHU
  • Benefits & Worklife
    Benefits & Worklife
    • Benefits & Worklife
    • Health & Life
    • Retirement Savings & Planning
    • Time Off
    • Families & Caregiving
    • Well-Being Program
    • Employee Assistance Program
    • Tuition Assistance
    • Live Near Your Work
    • Workshops & Webinars
    • Discounts
    • Community Engagement
    • Benefits & Worklife Resources
  • Pay
    Pay
    • Pay
    • Job Classification System
    • Salary Ranges
    • Salary & Career Growth
    • Special Pay
    • Pay-Related Resources
  • Learn & Grow
    Learn & Grow
    • Learn & Grow
    • myLearning
    • LinkedIn Learning
    • Diversity and Inclusion Training
    • Future of Work — Learning Resources
    • SAP Training
    • Professional Development
    • Leadership Learning
    • Compliance Training
    • Performance Management
    • Center for Staff Life Design
    • Career Architecture
    • Career Management
    • Organization Development & Effectiveness
    • Individual Career Counseling
  • Jobs @ JHU
  • About HR
    About HR
    • About HR
    • HR Leadership Team
    • Strategic Priorities
    • Mission, Vision & Guiding Principles
    • JHU Report on Staff Composition
    • Contact Us
In this Section
  • LinkedIn Learning
  • Diversity and Inclusion Training
  • Career Architecture
  • Future of Work — Learning Resources
  • SAP Training
  • Professional Development
  • Leadership Learning
  • Compliance Training
  • Performance Management
  • Center for Staff Life Design
  • Career Management
  • Organization Development & Effectiveness
  • Individual Career Counseling
  • Contact Us
  • Johns Hopkins University Human Resources
  • Learn & Grow
  • Online Library
  • Communication Skills

Communication Skills

Whether you’re looking to better communicate with colleagues, interested in boosting your customer service savvy, or in search of ways to better handle the pressures of your job, we have instructor-led, online courses, and videos to help you build your skills.

Communication Skills Learning Resources

Instructor-Led Courses
  • JHU | Business Writing Skills: Successful Emails
  • JHU | Communicating with Tact and Professionalism
  • JHU | Conflict Resolution: Resolving Conflict Without Diminishing Relationships
  • JHU | Giving and Receiving Feedback for JHU Managers
  • JHU | Giving and Receiving Feedback for JHU Staff
  • JHU | Impromptu Speaking
  • JHU | Managing Up for Supervisors and Non-Supervisors
  • JHU | Speak Like A Pro
  • JHU | Speak Like a Pro II Advanced
  • JHU | The Art of Delivering Difficult Messages
  • JHU | The Communication Challenge: Disarming Difficult People
E-Courses
    • Communication Foundation
    • Having Difficult Conversations
    • Developing Your Emotional Intelligence
    • Tech Career Skills: Effective Technical Communication
    • Working with Difficult People

 

  • Crisis Communication
Videos
  • Interpersonal Communication
  • Critical Thinking for More Effective Communication
  • Communicating with Emotional Intelligence
  • Communication within Teams
  • Time Management Tips: Communication
  • Communicating with Empathy
  • Creating a Communications Strategy
  • Communicating to Drive People to Take Action

Quick Links

  • myLearning
  • LinkedIn Learning
  • Policies
  • Course FAQ
  • Directions/Location Info
  • Inclement Weather
Johns Hopkins University Human Resources
Human Resources
Resources for:
  • New Employees
  • Current Employees
  • Managers & Supervisors
  • Retirees
Contact Us
  • Contact Information
  • HR staff directory
Connect With Us
Facebook Instagram Twitter LinkedIn YouTube
Explore
  • Working Here
  • Benefits & Worklife
  • Pay
  • Learn & Grow
  • Jobs@JHU
  • About HR
Quick Links
  • Johns Hopkins University
  • Important Regulatory Notices
  • Privacy Statement
© 2025 Johns Hopkins University Human Resources