Life happens. School closures. Sick nannies. Aging parents who need help. Pets who could use some mid-day love. Now you have help!

Enroll Today

Who is Eligible?

You may use Care@Work if you are full-time, benefits-eligible Johns Hopkins:

  • University faculty and staff
  • Postdoctoral fellows, residents, interns, and housestaff
  • Doctoral and Medical students, and interns
  • Hospital; Health System; Community Physicians; Health Care; Home Care Group; Home Health Services; Pharmaquip; Pediatric at Home; Bayview; Emergency Medical Services; Suburban Hospital & Physicians; Sibley Memorial Hospital; Howard County Hospitals & TCAS; or All Children’s Hospital employees.
Enroll Now

Even if you’re not currently in need of care, we recommend registering with Care@Work through

How to enroll in your family care benefits — Use your JHED ID, without, when registering.

Once you’re enrolled, you can quickly and easily access Care@Work’s offerings by calling 855-781-1303 to speak with a care specialist, on the website, or using the Care@Work app.

Backup Care

Vetted and subsidized adult and child care when your regular care is not available.

With kids, you need to be prepared for anything. From school holidays, to the nanny’s vacation, or other gaps in care, we have you covered. You have access to in-home or in-center vetted and subsidized care for your children when your regular care is not available.

Read more about Backup Care for children and adults.

Use Backup Care for children when:

  • School is closed
  • Your babysitter or nanny is sick or on vacation
  • Your child is mildly ill or has a low-grade fever
  • You have to work late or have business travel
  • Daycare is closed
  • You are working from home and need someone to watch the kids

Your benefit year:

January 1 – December 31

Backup Care days:

Up to 10 days per year

Backup Care rate:

Your cost for backup care is based on your salary, according to the following tiers:

Your Annual Salary Your Pay
$39,999 and below $6 per hour
$40,000 to $74,999 $8 per hour
Over $75,000 $10 per hour
In-Center Care $15 per child
If you use greater than $5,000 in combination of Child Care VoucherDependent Care Flexible Spending, and dependent Backup Care benefit for any 12-month period, it will be applied to your wages, as required by the IRS. Adult Backup Care is taxable. In 2021 only, Congress increased this limit to $10,500 (or $5,250 for married individuals filing separately). JHU has decided to apply this new, higher limit to backup care, only.

Helpful Tools: Membership

Finding the right ongoing care for your family can be hard, especially when you’re balancing the demands of work. That’s why Hopkins provides access to Care@Work, the world’s largest online community for finding care.

Use your Membership to find:
  • Nannies and babysitters
  • Adult caregivers
  • Housekeepers
  • Personal assistants
  • Transportation assistance
  • Pet sitters and groomers
  • Summer or vacation camps
  • Care for children with disabilities
  • Errand runners
  • Tutors

Post a Job

Create a job post with a description of the care you’re hiring for.

Search and filter

Search and filter through caregivers in your zip code radius that meet your requirements.

Safety Center

Access our safety center at for tips and tools to hire safely.

How it Works:

  1. Log in to your account through or the app.
  2. Search for caregiver profiles that match your needs in your area, or post a job for candidates to apply to.
  3. You can schedule interviews from any device and request background checks. Once you’re ready to hire, you can schedule and pay for your
    caregiver on
  4. We offer tools and resources to help you hire safely. Learn more at

Overview of FREE Membership

Expert Assistance

Searching and finding the right care for your loved ones takes time, especially when you’re balancing work. With Expert Assistance, you have help! One of our Care Specialists can help you to find caregivers, daycare centers, pet sitters, tutors, and more – so you can spend more time with the ones you love.

Work with one of our Care Specialists to find the right care for your family. First, you’ll share requirements, budget, and other details for the care needed. Then, our Specialists will post a job and review results and applicants to provide you with the best options. After you identify a final caregiver, you may request a Criminal and Motor Vehicle Records Background Check before making the hire – at no cost to you.

Use Expert Assistance to Help You Find: 

  • Nannies and babysitters
  • Tutors
  • Pet sitters and groomers
  • Housekeepers
  • Personal assistants
  • Caregivers for adults and children with disabilities
  • Errand runners

How does it work?

  1. Enroll and login to your account in the Care@Work app or at
  2. Call 855-781-1303 ext. 4 or email to connect with a Care Specialist and get started.
  3. Please allow a few weeks time from beginning to hire.

Overview of Expert Assistance

Expert Assistance is a taxable benefit at the supplemental rate. 
Nanny Share

Finding the right child care option for your family can be overwhelming.

Many parents find that they have to decide between hiring a full-time nanny or enrolling in day care, with neither feeling quite right. Fortunately, there’s a middle ground that can provide a high level of personal attention along with the socialization benefits of day care at the right price: the nanny share.

Steps to set up your Nanny Share. 

Set up your Nanny Share now.


How-To Videos


You have an obligation to the IRS and state tax agencies to report wages paid to certain in-home providers. Please review the resources below to understand your responsibilities.

Care@Work’s Nanny Tax Guide 

IRS Publication 926

If you use greater than $5,000 in combination of Child Care VoucherDependent Care Flexible Spending, and Backup Care benefits for any 12-month period, it will be applied to your wages, as required by the IRS.