Faculty and Staff Benefits Information

What's New for 2024?

Here’s an overview of the enhancements coming your way in 2024.

Summary of Enhancements

We’ve heard your feedback about aspects of JHU’s health insurance plan providers and services. From finding doctors who understand your unique needs to getting answers to claims and billing questions, we’re introducing enhancements to help make finding and getting care easier and less stressful.

Here’s a quick overview of what’s new and changing.

  • New medical plan options that offer:
    • One place to go—a dedicated advocacy service, Quantum Health—for help answering health care questions, big and small
    • A new pharmacy benefits manager that oversees prescription drugs—Capital Rx
    • One medical ID card with information about medical and pharmacy benefits all in one place
    • Combined out-of-pocket maximums (the most you have to pay in a calendar year) for medical, mental health, and prescription drugs
  • Increased limits (how much the IRS will allow you to save) for:
    • Health Savings Accounts (HSAs)
  • Additionally, the IRS may increase how much you can save in our tax-advantaged accounts (we’ll update you when we know more):
    • Flexible Spending Accounts (FSAs)
    • Commuter benefits
Some surgeries and services will now require prior authorization, which Quantum Health will help coordinate.
Actions Needed

Annual enrollment is your once-a-year opportunity to elect your benefits for the coming year (unless you experience a qualifying life event, such as getting married or divorced, having a baby, or your spouse or partner switching jobs).

This year, you must enroll if you’d like to select new medical coverage, participate in a tax-advantaged account or the child care voucher or scholarship programs, increase your life insurance coverage, or if you wish to add or remove a dependent.

More About Your JHU Benefits

Benefits enrollment is a great opportunity to dive deeper into all the benefits available to you. Before you enroll, learn more about the dental plan options, vision coverage, and the additional benefits available for you to select during enrollment. You may also want to explore some of the benefits available to you year-round, even if you’re not required to review them during benefits enrollment.

Get Help

To make sure you have all the information you need to make your elections, be sure to:

  • Visit ALEX, our interactive decision-support tool. ALEX acts as a virtual benefits counselor to help you learn more about your JHU benefits options, so you can choose what’s best for you.
  • Listen to a town hall webinar. Listen to a recorded webinar to learn what’s new and help you better understand your benefits.
  • Review answers to frequently asked questions.
  • Access annual notices. Legal notices are provided to inform you of your rights under federal law. For details, visit the Legal Notices page.


Contact the Benefits Service Center by emailing [email protected] or calling 410-516-2000.

Want to Review Our Benefits Enrollment Info in a Printer-Friendly Format?

Explore our 2024 Faculty and Staff Benefits Enrollment Toolkit.

Did you know?

New this year! You can add your spouse or partner’s medical plan options to the ALEX decision-support tool for a fuller picture when choosing your coverage.