Benefits Provider Contacts

Below you’ll find contact information for each of our benefit plan vendors and administrators.

 

Benefit Plan Contact Phone Number Call For…
Medical & Prescription (2024) CareFirst Plans

Wilmer Adult Biennial Eye Exam

844-460-2801           

410-955-5080         

Contact care coordinators

To schedule eye exam appointments

Quantum Health 844-460-2801     Contact care coordinators
Kaiser Permanente 800-777-7902                     General customer service
Capital Rx Prescription Drug 844-460-2801                    Contact care coordinators
Medical & Prescription (Prior to 2024) CareFirst Plans

Wilmer Adult Biennial Eye Exam

877-691-5856

410-955-5080

General customer service

To schedule eye exam appointments

EHP

Cigna PPO Network

410-424-4450 or 800-261-2393

 

General customer service

National provider network (including Maryland)

Kaiser Permanente 800-777-7902 General customer service
Express Scripts Prescription Drug 800-336-3862 General customer service
Dental Delta Dental 800-932-0783 General customer service
Vision EyeMed 866-800-5457 General customer service
Flexible Spending
Accounts
WEX 866-451-3399 General customer service and for claim service
Health Savings Account WEX 866-451-3399 General customer service
Life Insurance Securian Financial Group 866-293-6047 General customer service
Accidental Death & Dismemberment Insurance Securian Financial Group 866-293-6047 General customer service and emergency assistance in U.S. and while overseas
Dependent Life
Insurance
Securian Financial Group 866-293-6047 General customer service
Disability Lincoln Financial Group  Code: JHUEE 888-246-4483 General customer service
The Hartford 800-303-9744 General customer service
Retirement TIAA 888-200-4074 General customer service
VALIC 800-448-2542  General customer service
Pension Plan Empower (formerly Prudential) 800-338-4015 General customer service
Voluntary Benefits Mercer Voluntary Benefits 866-795-9362 Enrollment/General customer service
Commuter Assistance  WEX 866-451-3399 General customer service and claims service
COBRA WEX 866-451-3399 General customer service

 

Johns Hopkins University Human Resources