Benefits Provider Contacts

Below you’ll find contact information for each of our benefit plan vendors and administrators.

 

Benefit Plan Contact Phone Number Call For…
Medical CareFirst BlueCross®
BlueShield®
Adult Biennial Eye Exam
877-691-5856

410-955-5080

General customer service

To schedule eye exam appointments

EHP

MultiPlan’s PHCS Network

410-424-4450 0r 800-261-2393

866-980-7427

General customer service

National physician network (outside of Maryland)

CareFirst BCBS High Deductible Health Plan 877-691-5856 General customer service
Kaiser Permanente 800-777-7902 General customer service
BlueChoice 877-691-5856 General customer service
Express Scripts Prescription Drug 800-336-3862 General customer service
Dental Delta Dental 800-932-0783 General customer service
Vision EyeMed 866-800-5457 General customer service
Flexible Spending
Accounts
WageWorks  (2019)

Discovery Benefits (2020)

877-924-3967

866-451-3399

General customer service and for claim service
Health Savings Account Discovery Benefits 866-451-3399 General customer service
Life Insurance Securian Financial Group 866-293-6047 General customer service
Accidental Death & Dismemberment Insurance Securian Financial Group 866-293-6047 General customer service and emergency assistance in U.S. and while overseas
Dependent Life
Insurance
Securian Financial Group 866-293-6047 General customer service
Disability The Hartford 800-303-9744 General customer service
Retirement American Century 800-345-2021 General customer service
888-345-7654 Web support
Fidelity 800-343-0860 General customer service
TIAA 888-200-4074 General customer service
VALIC 800-448-2542 General customer service
Vanguard 800-523-1036 General customer service
Support Staff Pension Plan Prudential 877-778-2100 General customer service
Voluntary Benefits Mercer Voluntary Benefits 866-795-9362 Enrollment/General customer service
Pre-Tax Commuting to Work Program Discovery Benefits 866-451-3399 General customer service and claims service
COBRA Discovery Benefits 866-451-3399 General customer service

 

Johns Hopkins University Human Resources