Below you’ll find contact information for each of our benefit plan vendors and administrators.
| Benefit Plan Contact | Phone Number | Call For… | |
|---|---|---|---|
| Medical & Prescription | CareFirst Plans
Wilmer Adult Biennial Eye Exam |
844-460-2801
410-955-5080 |
Contact care coordinators
To schedule eye exam appointments |
| Quantum Health | 844-460-2801 | Contact care coordinators | |
| Kaiser Permanente | 800-777-7902 | General customer service | |
| Capital Rx Prescription Drug | 844-460-2801
800-655-0208
888-264-0393 |
Contact care coordinators
General customer service
Service center |
|
| Dental | Delta Dental | 800-932-0783 | General customer service |
| Vision | EyeMed | 866-800-5457 | General customer service |
| Flexible Spending Accounts |
WEX | 866-451-3399 | General customer service and for claim service |
| Health Savings Account | WEX | 866-451-3399 | General customer service |
| Life Insurance | Securian Financial Group | 866-293-6047 | General customer service |
| Accidental Death & Dismemberment Insurance | Securian Financial Group | 866-293-6047 | General customer service and emergency assistance in U.S. and while overseas |
| Dependent Life Insurance |
Securian Financial Group | 866-293-6047 | General customer service |
| Disability | Lincoln Financial Group Code: JHUEE | 888-246-4483 | General customer service |
| The Hartford | 800-303-9744 | General customer service | |
| Retirement | TIAA | 888-200-4074 | General customer service |
| VALIC | 800-448-2542 | General customer service | |
| Pension Plan | Empower (formerly Prudential) | 800-338-4015 | General customer service |
| Voluntary Benefits | Mercer Voluntary Benefits | 866-795-9362 | Enrollment and general customer service |
| Commuter Assistance | WEX | 866-451-3399 | General customer service and claims service |
| COBRA | WEX | 866-451-3399 | General customer service |
| Johns Hopkins Employee Assistance Program (JHEAP) | CCA@YourService Company Code: JHEAP |
888-978-1262 | EAP: Confidential 1:1 emotional support and daily life assistance |